These Terms of Service ("Terms") govern your access to and use of the Post Machine website and services at postmachine.co (the "Service"), operated by Post Machine ("Post Machine," "we," "us," or "our").
By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. The Service
Post Machine helps businesses create, review, render, and schedule social content using proven ad formats and AI-assisted generation. Features vary by plan (Bring Your Own Keys, Done-For-You, or Enterprise). We may modify, suspend, or discontinue features with reasonable notice where practicable.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You represent that information you provide is accurate and that you have authority to bind any business entity on whose behalf you use the Service.
3. Accounts
You sign in with a magic link sent to your email. You are responsible for maintaining access to that email account and for all activity under your account. Notify us promptly at emailforaffiliatestuff@gmail.com if you suspect unauthorized access.
4. Founding cohort applications
Submitting a founding cohort application does not guarantee membership, a seat, or access to paid features. Applications are reviewed manually. Payment and seat confirmation happen separately through an invitation and checkout flow.
Application data is used only to evaluate your application and contact you about the founding cohort, as described in our Privacy Policy.
5. Plans, billing, and payment
Paid plans are billed through Stripe. Prices, billing intervals, and included usage are shown at checkout or on our pricing page. By purchasing, you authorize us and Stripe to charge your payment method for applicable fees, taxes, and renewals.
Bring Your Own Keys ($29/mo or annual equivalent): You supply and pay third-party AI and publishing providers directly. You are responsible for your provider accounts, quotas, and compliance with their terms.
Done-For-You Founding: A one-time setup fee and recurring membership fee apply as disclosed at checkout. Founding pricing may be locked for qualifying members as stated at purchase.
Enterprise: Governed by a separate written agreement where applicable; these Terms apply to the extent not superseded.
Except where required by law or expressly stated in these Terms, fees are non-refundable once a billing period has started. Failed payments may result in suspension until resolved.
6. Done-For-You satisfaction guarantee
For qualifying Done-For-You founding members, if your first week of generated posts is not KEEP-worthy in your judgment, you may request that the initial setup fee not be charged or be refunded, as communicated during onboarding. This guarantee applies to the first week of deliverables after concierge setup and requires good-faith participation in the onboarding process. Contact emailforaffiliatestuff@gmail.com within 14 days of receiving your first scheduled week to invoke it.
Refund decisions for subscription charges after the guarantee period follow Stripe's and our standard billing policies unless otherwise required by law.
7. Your content and API keys
You retain ownership of content you upload or approve ("Your Content"). You grant us a limited license to host, process, transform, display, and transmit Your Content solely to operate the Service, including sending it to AI and publishing providers you enable.
You represent that you have all rights necessary for Your Content and that it does not violate law or third-party rights. You are solely responsible for posts you KEEP and schedule.
If you provide API keys, you represent you are authorized to use them. Keys are stored encrypted and used only to perform actions you request.
8. AI-generated output
The Service uses artificial intelligence. Outputs may be inaccurate, incomplete, or unsuitable for your audience. You must review all generated content before publishing. Post Machine does not guarantee performance, engagement, or compliance of any post.
9. Acceptable use
You agree not to:
- Use the Service for unlawful, deceptive, or harmful purposes
- Upload malware or attempt to disrupt or probe the Service
- Infringe intellectual property, privacy, or publicity rights
- Harass, defame, or distribute hate, violence, or illegal content
- Scrape, resell, or reverse engineer the Service except as permitted by law
- Circumvent usage limits, billing, or access controls
- Use Enterprise or white-label features for unauthorized resale of the Service
We may suspend or terminate access for violations. We may remove content that violates these Terms or applicable law.
10. Intellectual property
Post Machine owns the Service, software, templates, branding, and documentation, except for Your Content and third-party materials. These Terms do not grant you any rights to our trademarks except limited use necessary to refer to the Service.
Public template gallery content may be subject to separate license terms shown in the product. Enterprise customers receive rights defined in their enterprise agreement.
11. Third-party services
The Service integrates with third parties (including Stripe, Supabase, OpenAI, BytePlus, PostForMe, and social platforms). Your use of those services is subject to their terms. We are not responsible for third-party outages, policy changes, or actions.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POST MACHINE AND ITS FOUNDERS, OFFICERS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
14. Indemnification
You will defend, indemnify, and hold harmless Post Machine from claims, damages, and expenses (including reasonable attorneys' fees) arising from Your Content, your use of the Service, or your violation of these Terms or applicable law.
15. Termination
You may stop using the Service at any time. We may suspend or terminate your access for breach of these Terms, non-payment, or to protect the Service. Upon termination, your right to use the Service ends; sections that by nature should survive will survive.
16. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules. Except where prohibited, disputes will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.
If you are a consumer in a jurisdiction with mandatory local consumer protections, those protections apply to the extent required by law.
17. Changes
We may update these Terms. We will post the revised Terms on this page and update the "Last updated" date. Continued use after changes become effective constitutes acceptance of the revised Terms where permitted by law.
18. Contact
Questions about these Terms: emailforaffiliatestuff@gmail.com.